Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 3 - 5 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns

Just contact me within: 7 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept exchanges or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Custom and personalized orders

Sorry we are not quite ready for this yet.

Sizing details

Please allow for 1/4" variations in each size.

Additional Notes

Redeemed cuffs are upcycled from donated or thrifted belts. They each have their own story! This means that they will have some 'bumps and bruises'. We will mention any significant marks in the description.

We do not use a filter to enhance the colour of the cuffs however, as each device is different the actual colour may vary slightly from than what you see here.

My Package Has Not Arrived

We cannot track regular postage and sometimes packages do get lost in the mail! Please contact us if you have not received your item within 3 WEEKS of purchase (sometimes it takes a long time!) We can refund the product but cannot refund the shipping cost. Thank you for understanding.